Information Sessions

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Information Session: MA in Art Therapy

George Washington University Art Therapy Program Grievance Policy

The George Washington University Art Therapy Program (GWAT) is fully committed to conducting all training activities in strict conformance with the American Art Therapy Association (AATA) Code of Ethics, the Art Therapy Credentials Board (ATCB) Code of Ethics, the National Board of Certified Counselors (NBCC) Ethics Principles, and the Association of Social Work Boards (ASWB) requirements for Approved Continuing Education (ACE) providers.

The GWAT Program will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Continuing Education Director (CED) & Social Work consultant (SWC)and the members of the GWAT Program Advisory Board. It is the responsibility of the CED in consultation with the SWC to monitor and assess compliance of GWAT Program’s Continuing Education (CE) Program with Association of Social Work Boards (ASWB) requirements for Approved Continuing Education (ACE) providers; social work ethics, conduct, and values under applicable jurisdictional laws; and its mission.

While the GWAT Program goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to our attention that require intervention and/or action. This procedural description serves as a guideline for handling such grievances.

When a grievance arises pertaining to a GWAT Program Continuing Education program or process, the complainant is expected to notify the Continuing Education Director, either by phone or in writing, as soon as possible so that the nature of the concern may be addressed in a timely fashion. When the grievance involves a social worker, the CED and the SWC will review complaints. The written response will document the complaint/grievance and the involvement of the Social Work Consultant in the discussion and resolution of the issue.

If immediate resolution is not possible, the CED, and if applicable the SWC, together will bring the complaint to the GWAT Program Advisory Board within one month. All possible care will be taken to uphold the confidentiality of the complainant. The Advisory Board will formulate a response to the complaint and recommend action if necessary, which will be conveyed directly to the complainant. For example, a grievance concerning a speaker will be conveyed to that speaker and also to those planning future educational programs. A grievance concerning a workshop offering, content, facilities, or costs may be resolved by modifications to future offerings, and/or by providing an alternative training opportunity, should that be possible.

Confidential records of all grievances, the process of resolving the grievance, and the outcome will be kept in locked files of the CED. All applicable written complaints/grievances and the CE Program’s written response to the complaints/grievances are also reported to the ASWB within the GWAT Program’s ACE approval renewal application.

Please contact the Continuing Education Director to submit a complaint or if you have additional questions.

The Continuing Education Director for the GWAT Program is Mary Ellen Ruff, LPC, ATR-BC ([email protected]) or you can submit complaints by phone (703)299-4148 or by mail:

Continuing Education Director, GW Art Therapy 
1925 Ballenger Avenue, Suite 250
Alexandria, VA 22314